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🗺️ Operations Map Overview

Garbage Operations Map showing collection points

The Operations Map is the central location-based workspace in MapBilling.

It provides a visual view of company operations by displaying customers and billing points directly on a map.

Instead of searching through lists only, users can locate and manage operational data based on real-world locations.

Understanding the Map Screen

The map consists of several main areas:

+------------------------------------------------+
| Top Actions                                     |
+------------------------------------------------+
| Sidebar       |                                |
| Navigation    |       Interactive Map           |
|               |                                |
|               |                                |
+------------------------------------------------+

1. Navigation Sidebar

The left navigation provides access to operational modules.

Operations​

Operations

├── Map
├── Garbage Billing Points
├── Garbage History
└── Manage Customers

These modules represent daily operational activities.

Map​

The map provides a visual overview of all location-based records.

Users can:

  • Locate customers.
  • View billing points.
  • Open records directly from the map.

Garbage Billing Points​

Displays customer service locations.

Example:

Billing Point

Customer:
Jack Tembo

Address:
Corner House

Status:
Active

Users can:

  • View locations.
  • Open customer details.
  • Check billing status.

Garbage History​

Shows collection activity recorded against billing points.

Examples:

  • Collection completed.
  • Collection missed.
  • Billing point created.
  • Service disconnected.

Manage Customers​

Provides access to customer records.

Users can:

  • Find customers.
  • Update information.
  • View billing points.
  • View payment history.

2. Map Controls

The map provides tools for navigation and data viewing.

Search allows users to locate records by:

  • Account number
  • Customer name
  • Address
  • Billing point

Example:

Search:
Corner House

The map moves to the matching location.

Layers​

📷 Screenshot Placeholder

Image: garbage-map-layers.png

Layers control what information is displayed.

Example:

Layers

☑ Billing Points

☑ Customers

Users can turn information on or off depending on the task.

3. Map Markers

Each location on the map represents an operational record.

Billing Point​

Represents:

  • Customer connection
  • Service location
  • Billing information

4. Map Interaction

Users can interact directly with map objects.

Example:

Click Billing Point

        ↓

Information Panel Opens

        ↓

View Details

        ↓

Take Action

Example: Locate a Customer's Billing Point From the Map

Workflow:

Open Operations Map

        ↓

Search Customer

        ↓

Map Moves to Location

        ↓

Click Billing Point Marker

        ↓

View Details

Map Use Cases

Field Operations​

Find:

  • Customers
  • Billing points

Complete:

  • Collection visits
  • Inspections

Management​

Analyse:

  • Service coverage
  • Operational areas

Customer Support​

Quickly answer:

"Where is this customer's collection point?"

by searching and opening the map location.

Expected Behaviour

The map should:

✅ Load the company's operational area.

✅ Display available layers.

✅ Allow users to search records.

✅ Open details when objects are selected.

✅ Respect user permissions.

Related Pages

  • Garbage Billing Points
  • Garbage History
  • Customers
  • Activity Log