Skip to main content

📍 Creating a Billing Point

A Billing Point must exist before a meter can be installed or a customer can be billed for water service.

Billing Points are created directly from the Map.

Before You Begin​

Ensure:

  • You know the service location
  • You know the connection type (Metered or Unmetered)
  • The customer already exists, or you're ready to create one during this flow

Steps​

Step 1 — Open the Map and Click Add Billing Point​

Click Add Billing Point

Step 2 — Place the Pin​

Drag the marker to the exact service location, then click Continue.

Move the Pin

Step 3 — Search and Select the Customer​

Search for an existing customer, or select Create customer to add a new one.

Search and Select Customer

Step 4 — Fill In Billing Point Details​

Complete the billing point form:

  • Address
  • Connection Type — Metered or Unmetered
  • Account Number (optional for a new connection)
  • Latitude / Longitude
  • Additional Notes (optional)

Click Add Billing Point to save.

Fill In Connection Details

Expected Behaviour​

  • ✔ The billing point appears on the map at the pinned location.
  • ✔ The billing point is linked to the selected customer.
  • ✔ If Connection Type is set to Metered, the billing point is ready for meter installation.
  • Adding a Water Meter
  • Water Billing Points